Parent Rules:
Your child must be ready to go at the designated time and location for the driver to pick-up promptly. This will help us get all the children to their destination in a timely manner.
If your child does not need service for the day, you are required to give a 24-hour notice. For emergencies, two-hour notice is sufficient. Failure to do so will result in a $5 add on fee for each day, after the first incident.
Payment Policy
All fees are prepaid to ensure your child is on the upcoming transportation schedule. All payments are due on Friday, in advance to the upcoming week schedule. If payment is not received by the grace period of Saturday afternoon at 1pm, your child runs the risk of not being on the roster and A $20 late payment fee will be added to your account to resume your services for that week. If full payment is not received by Monday evening, Services will be canceled, and your seat will be filled.
There is NO partial payments!
Cancellation Policy
There is a 7-day advance cancellation policy.
Clients who would like to suspend their service for one or two weeks will be charged a $35 fee per student and for each week to hold the spot.
Registration FEE is non-refundable.
DK-V.I.P. Transportation, LLC.
Transportation Rules
While in a vehicle, transportation rules must always be followed. Parents, please remind your children of the importance of these rules throughout the year. DK- V.I.P. Transportation, LLC. is transporting the most precious gift of all - your child - and we want to ensure that every ride with us is SAFE! Passengers must always wear seat belts. (All traffic tickets obtained due to non-seatbelt wearing will be billed to student legal guardian) Passengers will remain seated while the vehicle is moving. Passengers should not board or depart from the vehicle until the vehicle has come to a complete stop and the driver has opened the door All passengers will obey the driver during pick up, transport, and delivery. The driver may assign seats, if necessary. No object throwing is allowed in or out of a vehicle. No hanging in or out of the windows while riding in a vehicle. Passengers should not destroy vehicle property or the property of other passengers.(If a student destroys vehicle property, legal guardian will be held responsible for the cost) All passengers must be courteous; inappropriate language/behavior is not acceptable or tolerated. All passengers’ items must stay in their book bags. No food, drinks or candy in the vehicle, unless it is given by the driver. We are not liable for any missing or damaged items left on a vehicle.
We reserve the right to terminate transportation for disruptive children.
